Onboarding redesign

Wildfern Ceramics

Onboarding redesign for Wildfern Ceramics, a ceramics studio.

Client
Wildfern Ceramics
Year
2023
Scope
Design system, Journey mapping, Wireframes
Location
Remote
Wildfern Ceramics

The challenge

Years of incremental changes had left Wildfern Ceramics with a product that felt inconsistent. The goal was to bring everything back to a single, clear idea.

Our approach

Our focus was on design system first. Get that right and everything else has something to hang from.

We began by listening — workshops, site visits and long conversations with the people closest to the work. A few recurring themes quickly became the backbone of the project.

The outcome

The project was completed in summer 2023. Feedback from Wildfern Ceramics and the people who use it every day has been overwhelmingly positive.

Next project

Bramble Labs →